Shipping Policy
NADcare Shipping Policy
This page sets out how we handle shipping for all orders placed through our website, including delivery areas, expected timeframes, and important conditions.
Delivery Coverage & Timelines
We offer free standard shipping to all addresses within mainland UK.
Deliveries are available across England, Wales, Scotland, and Northern Ireland.
Occasionally, we may deliver to select international destinations—please contact us for availability before placing an order.
Standard UK mainland deliveries typically arrive within 3 working days, although we cannot guarantee delivery times due to factors beyond our control.
Tracking & Receiving Your Order
Once your order is dispatched, you’ll receive a tracking number to monitor the shipment directly via our courier partner’s website.
Deliveries must be signed for in person at the specified address.
If no one is available to receive the package, the courier will attempt to deliver again or leave instructions for collection.
Missed Deliveries & Redelivery
If your parcel is returned due to issues like incomplete address, inaccessible property, or no one available to accept delivery, we may charge for redelivery.
Please ensure your delivery details are accurate at checkout.
Help With Delivery Issues
If you experience problems with your order’s delivery, please get in touch via our contact form on the website. We’re here to help.
Legal Note
This policy is part of the legally binding agreement between you and NADcare. By placing an order, you agree to the terms outlined here and in our [Terms & Conditions of Sale].
