Terms of Service
NADcare – Terms and Conditions of Sale
1. Introduction
1.1 These terms and conditions apply to all purchases made through the NADcare website. By placing an order, you agree to be legally bound by these terms.
1.2 Please read them carefully before placing your order. If you do not agree with any of these terms, you must not proceed with a purchase.
1.3 These terms are in addition to your statutory rights under UK consumer law, including the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015.
2. Definitions
2.1 “NADcare”, “we”, “our”, or “us” refers to NADcare, the seller and operator of this website.
2.2 “Customer”, “you”, or “your” refers to the individual purchasing products from our website.
3. The Ordering Process
3.1 The products listed on our website represent an invitation to you to make an offer to purchase, not a binding offer.
3.2 A contract for the sale of goods is formed only when we send you a formal order confirmation.
3.3 The process is as follows:
Browse and select desired products
Add them to your cart
Proceed to checkout and provide necessary information
Accept these terms and conditions
Complete payment via our secure payment processor
Receive an email acknowledgment, followed by order confirmation upon acceptance
4. Product Details
4.1 We currently offer NADcare suppliment for wellness purposes.
4.2 All product information, including descriptions and images, is provided in good faith and aims to be accurate. However, minor variations may occur.
5. Pricing
5.1 All product prices are listed clearly on the website and include VAT (where applicable).
5.2 We reserve the right to update pricing without notice, but such changes will not affect orders that have already been confirmed.
6. Payment Terms
6.1 Payment must be made in full at the time of checkout.
6.2 We accept the payment methods stated on the website. Transactions are handled by third-party providers using secure encryption technology.
6.3 If you fail to make payment or a payment is reversed, we reserve the right to cancel your order.
6.4 Any unjustified chargebacks will result in liability for associated fees, including:
The amount of the chargeback
Third-party processing fees
An administrative fee of £30
Reasonable recovery costs including legal and debt collection fees
7. Shipping & Delivery
7.1 Deliveries are handled in accordance with our Delivery Policy.
7.2 Products will be shipped to the address provided during checkout.
7.3 While we aim to dispatch orders within 7 days, we guarantee dispatch within 30 days unless exceptional circumstances apply.
7.4 We are not liable for delays due to events beyond our reasonable control.
8. Right to Cancel (Consumers Only)
8.1 If you are purchasing as a consumer, you have the right to cancel your order within 14 days from receipt of the goods, without providing a reason.
8.2 To cancel, please notify us clearly via email or the cancellation form provided on our website.
8.3 You must return the products to us within 14 days of cancellation at your own expense, unless agreed otherwise.
8.4 Returned items must be unused and in their original packaging. If the condition of returned goods is diminished, deductions may apply.
8.5 Refunds will be issued within 14 days using the same payment method, once items are received or you provide proof of return.
9. Customer Responsibilities and Warranties
9.1 By placing an order, you confirm:
You are over 18 and legally able to enter into binding contracts
The information you provide is accurate and complete
You will comply with product usage guidelines
9.2 We warrant that:
Products will be of satisfactory quality
Products will conform to the description provided
We have full legal rights to sell the products
10. Limitation of Liability
10.1 Nothing in these terms shall limit our liability for death or personal injury caused by negligence, fraud, or any matter which cannot be excluded by law.
10.2 We shall not be liable for:
Losses beyond our reasonable control
Business-related losses or loss of profit
Any indirect, incidental, or consequential damages
10.3 Our total liability for any claim relating to an order shall not exceed the total value paid for that order.
11. Cancellations by NADcare
11.1 We reserve the right to cancel an order if:
Payment is not received
The product becomes unavailable
There is a pricing or description error
An event beyond our control makes delivery impossible
11.2 If we cancel your order, you will receive a full refund.
12. Governing Law
12.1 These terms and conditions are governed by the laws of England and Wales.
12.2 Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Company Information
13.1 Company Name: NADcare
13.2 Registration Number: [To be provided]
13.3 Registered Office: [To be provided]
13.4 Principal Place of Business: [To be provided]
13.5 Contact Details: [Website contact form, phone, email]
This version of our Terms and Conditions of Sale is intended to be both legally robust and accessible for our wellness-focused customer base.
